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FAQ

Learn Important DigiCafe Details Here

Frequently Asked Questions

Why choose DigiByte?
You may be familiar with coins like Bitcoin or Litecoin. These coins are excellent stores of value, but are not adequate for certain types of transactions where speed and very low fees are necessary.

 

  • DigiByte has an established history and was created in 2014.
  • It is one of the most decentralized and secure blockchains with 200k+ active nodes.
  • Because DigiByte blocktimes are only 15 seconds it has the longest blockchain and has successfully dealt with issues of scale.
  • What makes DigiByte special for retailers is its incredible transaction speed (15 Seconds) and very low fees (< $0.0001).
  • DigiByte is exceptional for small transactions where high fees from credit cards or other coins would eat at profits.
What versions of DigiCafé are available?

Progressive Web App (Add to Home Screen)

Android App

iOS App

How do I install the free web app version?
On Android phones you should get an automatic prompt to install the app to the home screen when visiting https://app.digibytecafe.com.

On iPhone you must visit https://app.digibytecafe.com then click the share button, then “add to home screen” button.

Important! Progressive Web App only: You must use a unique DigiByte address for each installation of DigiCafe.

How does DigiCafé process transactions?
DigiCafe uses a pass-through method, where the transaction is processed immediately to your own external DigiByte address. This is why a 3rd party DigiByte wallet is required.

• The DigiCafe Progressive Web App does not generate an internal change address.

• The native apps create internal transactions and broadcast directly to the blockchain. The transactions still process directly to your external DGB wallet.

Where can I get a reputable DigiByte wallet?
There are many options available. Checkout DigiByte Wallets to find a solution for you.
How do I get the wallet address into the settings?
You will need to copy the DigiByte address from your wallet, then navigate to the settings in DigiCafe and paste the address into the prompt box, click save.
How does the app handle customer receipts?
DigiCafe is set up to deliver an itemized receipt by email. You will need to set up your device’s email client in order to send a receipt.
Can I request features or improvements?
Yes, please click the button below to send an email with your requests. Thank you.

FAQs – iOS and Android

Is there a transaction fee?
Yes, the native versions of DigiCafe charge a 1% transaction fee. This fee supports ongoing development and maintenence of the DigiCafe.
Are native versions different from the web app?
Yes, native versions process transactions differently. The native versions have a 1% transaction fee.

Native versions of DigiCafe also allow for programmable menu items for easier use.

Can you help me set up my app?
Setup is simple, but we offer email support and can do courtesy calls depending on the situation. You can email support@digibytecafe.com.

NOTE: Native versions require a DigiByte address with a “D” prefix. 

Can I request features or improvements?
Yes, please click the button below to send an email with your requests. You can also reach out on twitter @GetDigiCafe. Thank you.

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